Order and Delivery

COMMITMENT TO SERVICE

We love knowing more about you and are excited about offering services that meets your needs! If you would like to change up a style or would require custom sizing please call us or message us with your requests! 

 

MADE FOR YOU

Each order at Free Movement Singapore is custom made to your fabric choices and style selections. Free Movement Singapore does not carry in-stock apparels, apparels are made once we receive your order. For this reason, please note that once your order is placed, it cannot be changed or refunded. Since each piece is made-to-order, additional production time is required. Do check that there is sufficient lead time to place your order. 

 

Should you need any assistance with regards to your orders, please call us! We are happy to offer you suggestions and to make recommendations!

 

DELIVERY TIMEFRAMES

Below are delivery timeframes for the 3 Ways of Shopping. If you have a deadline, do notify us and we will do our best to accommodate you and expedite your order where possible!

  1. Shopping our online collection takes 2-5 weeks
  2. Modifying our online collection takes 3-6 weeks
  3. Designing from scratch takes 6-10 weeks

Do remember to factor in an additional 1-7 business days for the shipping method chosen.

 

RUSH ORDERS

If you need an order rushed, please call us at +65 8754 7731 to determine if it is a possible option, we will accommodate where we can! 

Do note the following:

  • Rushed orders are not subjected to discounts.
  • Additional rushed orders fees will apply.
  • Limited to in-stock fabric and existing designs on our online collection without modifications.

SHIPPING OR PICKUP

All orders are shipped via our partner courier companies in Singapore. 

 

Singapore 

 Standard Delivery  2-3 Business Days $5.00

 

FREE pickup from our office for any order amount. We will contact you for date and time confirmation for pickup.

 

How can I get free shipping?

 

Minimum order value for free shipping:

 

Countries

Free Shipping with Minimum Spend (SGD)

Singapore

$60.00

Australia

$200.00

Canada

$200.00

France

$200.00

Finland

$200.00

Hong Kong

$100.00

Japan

$200.00

Macao

$100.00

Malaysia

$100.00

New Zealand

$200.00

Philippines

$200.00

Taiwan

$100.00

Thailand

$200.00

Untied Kingdom

$200.00

United States

$200.00

 

All other rates are calculated at checkout.

 

*Taxes & Duties will be paid by receiver.