Customer Service +6580448419
Thank you for choosing Free Movement Dance to build your dream studio!
We’re excited to work with you. To keep things smooth and stress-free, here are our key terms, timelines, and responsibilities—designed to protect both sides and ensure a beautiful result.
Every studio is different, but our services usually cover:
• Marley dance floors, sprung subfloors, and underlays
• Shatterproof mirrors and ballet barres
• Electrical works, lighting, partitions, paint, ceiling
• Layout planning, 3D drawings (if applicable), and consultations
Your final project scope will be based on your approved quotation.
To confirm your project and lock in materials and timelines, we require 100% full payment upfront.
Once payment is received, we will:
• Order your materials
• Lock in your installation slot
• Confirm estimated handover timeline
Please note:
• Payment is non-refundable once materials are ordered or fabrication begins
• Payment delays may result in rescheduling or added holding fees
Once payment is confirmed, we’ll provide a project timeline. Please note:
• Most standard materials take 4–6 weeks to arrive or be fabricated
• Timeline depends on your site’s readiness, project complexity, and vendor coordination
• Delays may occur due to:
• Incomplete site access or preparation
• External contractor conflicts
• Material or freight delays
• Changes to design or layout mid-project
We’ll do our best to update you and adjust accordingly.
We work based on the existing condition of your space. Please note:
• We are not liable for misalignment due to uneven walls, floors, or ceilings
• Mirrors may reflect wall warps or bends
• Extra surface prep (e.g. patching, levelling, smoothing) is not included unless quoted
Let us know early if your site needs reinforcement or preparation—we’re happy to advise or refer specialists.
To ensure smooth progress, please:
• Keep the space clear, clean, and accessible during working hours
• Provide safe access to power, lighting, and essential utilities
• Inform other vendors of our schedule
If the site is not ready or accessible at the agreed start date, or if other vendors obstruct our work, a rescheduling or wait-time fee may apply.
Please coordinate clearly if you’re engaging carpenters, aircon, AV, or other contractors.
We will not be liable for:
• Delays caused by other vendors
• Damage to our work caused by external parties after installation
If third-party work affects our timeline or site condition, extra costs may apply.
If your installation is delayed beyond 2 weeks after materials are delivered, a storage or holding fee may apply. This includes mirrors, Marley rolls, and custom items.
Slight gaps (1–3mm) between Marley mats or near walls are normal due to material expansion and uneven flooring. This does not affect performance or quality.
For a seamless aesthetic finish, please inform us in advance—custom work may be chargeable.
Our floors are designed for dance and light movement use only.
Avoid:
• Dragging heavy furniture or gym equipment
• Using sharp footwear like stilettos
• Cleaning with harsh chemicals
• Water exposure
Free Movement Dance’s liability is limited to the total project cost paid.
We are not responsible for:
• Lost income or rental during or after works
• Damage caused by others post-installation
• Injuries from improper use of the space
• Indirect or consequential losses
We offer a 6-month warranty on workmanship from the date of completion.
Covered:
• Installation issues like peeling mats, unsecured fittings, or uneven edges
Not Covered:
• Wear and tear, water/moisture exposure, or damage caused by misuse
• Any damage from external vendors, heavy items, or cleaning products
Let us know immediately if you spot any issues—we’re here to help!
We offer:
• One free touch-up visit within 30 days of completion (by request)
• Ongoing support and guidance on care
• Additional site visits are chargeable unless covered under warranty
If you change your mind about design, layout, or materials after confirmation:
• Variations must be agreed upon in writing
• They may affect both the cost and the timeline
• We reserve the right to pause works until changes are confirmed and paid for
We clean up after installation, but minor construction dust may remain.
We do not provide deep cleaning or post-renovation cleaning unless stated in the quote.
Once the project is handed over, it is your responsibility to protect the space from damage by others.
Please appoint one main point-of-contact (POC) for this project.
To avoid confusion, we will only act on decisions from your assigned POC unless otherwise instructed in writing.
We may take photos or videos of the completed space for our portfolio or marketing use, unless you inform us otherwise in writing before installation begins.
We will never share any sensitive or personal information.
All items remain the property of Free Movement Dance until full payment is received.
After installation, you are responsible for keeping the space safe and protecting all finished surfaces.
If you choose to cancel after confirmation:
• Payment is non-refundable once materials are ordered
• If work has started, charges will be applied for labour and materials already used
• We are not responsible for project delays caused by cancellation or redesign
To protect your investment and ensure a smooth project:
✅ Make full payment on time
✅ Ensure site is clean, clear, and accessible
✅ Protect the studio after installation
✅ Don’t use sharp shoes, heavy equipment, or chemicals on dance floors
✅ Appoint one decision-maker to communicate with us
✅ Inform us early of any changes
✅ Coordinate other vendors around our installation
✅ Let us know immediately if anything feels off
We’re committed to making your studio not just beautiful—but built to last. If you have any questions or concerns, just reach out. We’ll walk you through every step.
📞 +65 8044 8419
📧 enquiries@freemovementsg.com
📍 52 & 54 Jalan Benaan Kapal Singapore 399642
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